Information Technology Service Management Consultant
This is a 12-month contract role for an ITSM Consultant at Primis to support a large-scale enterprise transformation project. The role focuses on configuring BMC Helix ITSM environments, designing workflows, and managing CMDB modules. Candidates must have strong hands-on experience with the BMC Helix suite and ITIL v4 knowledge. The position involves integrating REST APIs and driving AI-assisted service management initiatives within an enterprise environment.
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Experience
5+ years
Function
Consulting
Work mode
Remote, India
Company
Tier 2
What you will work on
This is a 12-month contract role for an ITSM Consultant at Primis to support a large-scale enterprise transformation project. The role focuses on configuring BMC Helix ITSM environments, designing workflows, and managing CMDB modules. Candidates must have strong hands-on experience with the BMC Helix suite and ITIL v4 knowledge. The position involves integrating REST APIs and driving AI-assisted service management initiatives within an enterprise environment.
TAL's take
Contract role at an unfamiliar consultancy with well-defined technical requirements but limited organizational growth signal.
Clear technical focus on BMC Helix ITSM with specific module and integration requirements outlined.
Must haves
- 5+ years of ITSM experience
- Strong hands-on BMC Helix platform experience
- ITIL v4 knowledge or certification
- Experience working in enterprise environments
- Strong stakeholder communication skills
Tools and skills
Nice to have: azure openai.
About the company
unfamiliar company, default mid-tier
Posts mentioning Primis
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