Patient Relationship & Conversion Manager
Aaryuvedam Hospital is seeking a Patient Relationship & Conversion Manager to oversee the patient journey for Ayurveda treatments. The role involves nurturing and converting leads generated from digital advertisements, guiding patients through insurance and admission processes. The candidate will manage communication via calls and WhatsApp, requiring strong emotional intelligence and persuasion skills. The role also includes training junior staff and maintaining rigorous lead tracking systems.
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Experience
3-5 years
Function
Sales
Work mode
Onsite, India
Company
Tier 2
What you will work on
Aaryuvedam Hospital is seeking a Patient Relationship & Conversion Manager to oversee the patient journey for Ayurveda treatments. The role involves nurturing and converting leads generated from digital advertisements, guiding patients through insurance and admission processes. The candidate will manage communication via calls and WhatsApp, requiring strong emotional intelligence and persuasion skills. The role also includes training junior staff and maintaining rigorous lead tracking systems.
TAL's take
Clear role definition and specific industry focus, but at a less established company.
Well-defined responsibilities for patient lead management and conversion in a healthcare context.
Must haves
- 3-5 years experience in healthcare telecalling, patient counselling, or hospital admissions
- Excellent Hindi communication skills
- Strong understanding of patient psychology and conversion processes
- Experience handling warm leads and long follow-up cycles
- Ability to build trust and confidence over calls
Tools and skills
About the company
unfamiliar company, default mid-tier