Customer Support - Freshers - Pune/Bangalore
Infosys BPM is hiring a Customer Support Executive for their international voice support team. The role involves handling inbound and outbound calls, resolving customer queries, and maintaining high satisfaction levels. Candidates must be graduates with experience in international voice processes and excellent English communication skills. The position is based in Pune or Bengaluru and requires working in 24x7 rotational shifts.
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Experience
0-5 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Infosys BPM is hiring a Customer Support Executive for their international voice support team. The role involves handling inbound and outbound calls, resolving customer queries, and maintaining high satisfaction levels. Candidates must be graduates with experience in international voice processes and excellent English communication skills. The position is based in Pune or Bengaluru and requires working in 24x7 rotational shifts.
TAL's take
Solid entry-level role at a large, established service firm with clear expectations, though scope is standard BPO work.
Clear expectations and responsibilities for an international voice support role.
Salaries at Infosys BPM
12.2 LPA average
Based on 3 Grapevine salary entries for Infosys BPM.
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Must haves
- Graduate in any discipline
- Experience in international voice process
- Excellent verbal communication skills in English
- Comfortable working in night/rotational shifts
- Prior experience in BPO/Call Center
Tools and skills
About the company
Infosys BPM is a large established service provider but lacks the tier-1 product-led engineering prestige.
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