Technical Account Manager
YENNES Infotec P Limited is hiring a Technical Account Manager in Delhi to handle customer technical needs and support sales processes. The role involves training customers, providing technical feedback to developers, and analyzing performance metrics. Candidates should possess strong technical knowledge to support pre-sales and post-sales activities effectively. This position focuses on strengthening customer relationships and driving business growth through technical product support.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
YENNES Infotec P Limited is hiring a Technical Account Manager in Delhi to handle customer technical needs and support sales processes. The role involves training customers, providing technical feedback to developers, and analyzing performance metrics. Candidates should possess strong technical knowledge to support pre-sales and post-sales activities effectively. This position focuses on strengthening customer relationships and driving business growth through technical product support.
TAL's take
Unknown company with generic, broad scope support role and no clear tech stack defined.
Broad and generic scope of responsibilities covering support, sales, and product feedback without specific technical requirements.
Must haves
- Provide technical support for pre-sales and post-sales processes
- Address product-related queries on time
- Train customers to use products effectively
- Liaise with sales department to win new business
About the company
unfamiliar company, default mid-tier