Intense Technologies - Template Designer/Lead
Intense Technologies is seeking a Template Designer Lead to oversee communication template design and implementation for enterprise customers using a CCM system. You will lead a team in configuring workflows, data mapping, and generating multi-channel communications like PDF/HTML and SMS/Email. The role requires strong analytical skills, customer management, and technical expertise in document composition platforms. You will drive project delivery, quality governance, and process improvements across multiple client engagements.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Intense Technologies is seeking a Template Designer Lead to oversee communication template design and implementation for enterprise customers using a CCM system. You will lead a team in configuring workflows, data mapping, and generating multi-channel communications like PDF/HTML and SMS/Email. The role requires strong analytical skills, customer management, and technical expertise in document composition platforms. You will drive project delivery, quality governance, and process improvements across multiple client engagements.
TAL's take
Solid mid-tier enterprise software company with a well-defined technical leadership role in CCM domain.
Very clear responsibilities focused on CCM template implementation, team leadership, and customer delivery.
Must haves
- Experience in template design and document generation
- Proficiency in workflow-based implementations
- Knowledge of data mapping and business rule configuration
- Experience managing multiple customer projects simultaneously
- Strong team leadership and coordination capabilities
Tools and skills
About the company
Established enterprise software product company specializing in customer communication management.
Posts mentioning Intense Technologies Limited
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- A 26-year-old UK man, Josh Williams, was fired from his customer service job for spending work hours Googling trivial topics. - He admitted to wasting over 50 hours on such searches, leading to his dismissal in July. - Josh's decision to share his frustrations on TikTok backfired when potential employers recognized him from the viral video. - Despite earning around £450 (Rs 50,000) from his TikToks, Josh faced intense criticism for his lack of professionalism. - He has since found a new job in the food industry, but admits it's not a role he enjoys. Source: [Moneycontrol](https://www.moneycontrol.com/news/trends/man-fired-for-googling-trivial-stuff-on-office-computer-his-searches-included-12834051.html)