ServiceNow CSM Senior Developer/Architect
Infosys is hiring experienced ServiceNow developers and architects to lead CSM implementations for enterprise-scale clients. The role involves designing, configuring, and customizing CSM modules, managing integrations, and participating in the full implementation lifecycle. Candidates are expected to have strong expertise in ServiceNow scripting and APIs. This position is based in Bengaluru and requires a strong background in ITIL/ITSM processes.
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Experience
5+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Infosys is hiring experienced ServiceNow developers and architects to lead CSM implementations for enterprise-scale clients. The role involves designing, configuring, and customizing CSM modules, managing integrations, and participating in the full implementation lifecycle. Candidates are expected to have strong expertise in ServiceNow scripting and APIs. This position is based in Bengaluru and requires a strong background in ITIL/ITSM processes.
TAL's take
Stable tier-2 company with a well-defined professional requirement for a specific enterprise software niche.
Very clear scope focused on ServiceNow CSM implementation with specific technical requirements defined.
Salaries at Infosys
10.3 LPA average
Based on 3,564 Grapevine salary entries for Infosys.
Engineering
0 - 2 years | JL4 B
7 LPA average
Range: 2 - 70 LPA
Engineering
2 - 4 years | JL4
5 LPA average
Range: 2 - 15 LPA
Engineering
4 - 6 years | JL5
9 LPA average
Range: 4 - 27 LPA
Engineering
6 - 8 years | JL5
12 LPA average
Range: 4 - 125 LPA
Must haves
- 5+ years in ServiceNow with strong CSM module experience
- Hands-on implementation and integration experience
- Strong expertise in ServiceNow scripting
- Experience with REST/SOAP APIs
- Understanding of ITSM/ITIL processes
Tools and skills
Nice to have: csa, cad, cis-csm, itsm, itil.
About the company
Infosys is a major IT services company with an established global presence but serves primarily as a system integration partner.
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