Client Operations Manager
TEOCO is seeking a Client Operations Manager in Kolkata to manage client SLAs and project deliverables. The role involves troubleshooting client issues, providing month-end support, and generating management reports. Candidates must have analytical experience and proficiency in Microsoft Office tools. This is a client-facing position requiring strong communication and organizational skills.
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Experience
3-5 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
TEOCO is seeking a Client Operations Manager in Kolkata to manage client SLAs and project deliverables. The role involves troubleshooting client issues, providing month-end support, and generating management reports. Candidates must have analytical experience and proficiency in Microsoft Office tools. This is a client-facing position requiring strong communication and organizational skills.
TAL's take
Solid operational role in a established domain-specific company, though scope is standard individual contributor operations.
Clear and coherent job description outlining responsibilities and required skills for an operations role.
Must haves
- Experience in analytical work
- Strong communication skills
- Proficiency in Microsoft Outlook and Microsoft Excel
- Strong planning and organizing skills
- Client handling experience
- Problem-solving ability
Tools and skills
About the company
TEOCO is an established global provider of analytics and engineering solutions for the telecom industry.
Posts mentioning TEOCO
Elon Musk's SpaceX Strikes Deals with Indian Telcos
- From bitter rivals to strategic partners, SpaceX, Reliance Jio, and Bharti Airtel have surprised industry watchers with their new distribution deals. - The shift in dynamics is attributed to Donald Trump's presidency and Musk's influence, leading to a more collaborative approach. - Indian telcos recognized the complementary nature of satellite communications and opted to partner with Musk's Starlink. - Government support for administrative allocation of satcom spectrum played a crucial role in easing tensions. - The partnership aims to enhance services and protect revenue in India's vast and cost-sensitive market. Source: [The Economic Times](https://economictimes.indiatimes.com/industry/telecom/telecom-news/from-foes-to-friends-how-musk-trump-indian-telcos-aligned-on-satcom-deals/articleshow/118947621.cms), [The Economic Times](http://economictimes.indiatimes.com/industry/telecom/telecom-news/from-foes-to-friends-how-musk-trump-indian-telcos-aligned-on-satcom-deals/articleshow/118947621.cms)
Help on choosing the company
I'm currently working as a Java Full Stack Developer at Deloitte, and tomorrow is my last working day. Below are my current offers: 1. IBM - Client: Tesco - 35 LPA 2. ITC Infotech - Client: Target - 37 LPA Other offers: 3. Luman Technologies - 32 LPA 4. Tavent - 31 LPA Considering project quality, client exposure, technology stack, stability, and long-term growth, which option would be better for my profile and experience?
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