Customer Care Executive
Security Engineers Pvt. Ltd. (SEPLE) is hiring a CRM Executive to manage client relationships within their security products division. You will handle post-sales engagement including payment follow-ups, service scheduling, and customer complaints. The role requires basic familiarity with security hardware and strong interpersonal skills for retention tasks. This is an entry-level position suitable for candidates with 0-3 years of experience.
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Experience
0-3 years
Function
Support
Work mode
Onsite, India
Company
Tier 3
What you will work on
Security Engineers Pvt. Ltd. (SEPLE) is hiring a CRM Executive to manage client relationships within their security products division. You will handle post-sales engagement including payment follow-ups, service scheduling, and customer complaints. The role requires basic familiarity with security hardware and strong interpersonal skills for retention tasks. This is an entry-level position suitable for candidates with 0-3 years of experience.
TAL's take
Low-tier company with entry-level support responsibilities and minimal professional growth signaling.
The role is clearly defined within the context of post-sales support and CRM management for physical security products.
Must haves
- 0-3 years of experience in CRM
- Good communication and interpersonal skills
- Basic understanding of security products like CCTV, fire alarms, and biometric devices
- Ability to manage multiple customer accounts
Tools and skills
About the company
Small-scale security service provider with limited online footprint and local presence.