Collection Executive
Dignifyd is hiring a Collections Executive for their international voice process. The role involves managing inbound and outbound calls for US customers, negotiating payment plans, and resolving accounts. Candidates are required to have experience in international BPO or collections environments. The position is based in Mumbai and requires working US night shifts.
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Experience
1-6 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Dignifyd is hiring a Collections Executive for their international voice process. The role involves managing inbound and outbound calls for US customers, negotiating payment plans, and resolving accounts. Candidates are required to have experience in international BPO or collections environments. The position is based in Mumbai and requires working US night shifts.
TAL's take
Clear role definition for an international collections support position, but company is small/unfamiliar and scope is standard BPO work.
Very clear and specific description of the responsibilities and requirements for a collections role within a US-based voice process.
Must haves
- Excellent communication skills
- Experience in International Voice or US Process
- Strong collections and debt recovery experience
- Good negotiation and problem-solving skills
About the company
Unfamiliar company, default mid-tier assigned.