Customer Service Agent (Turkish & Arabic Speaker)
Kone is hiring a multi-lingual customer service agent in Sharjah to manage inbound, outbound, and emergency support functions. The role involves handling customer queries, conducting surveys, managing master data, and dispatching technicians for emergency requests. Candidates must be proficient in English, Arabic, and Turkish and have basic IT skills. This position requires strong communication and a focus on customer satisfaction within an established industrial company.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Kone is hiring a multi-lingual customer service agent in Sharjah to manage inbound, outbound, and emergency support functions. The role involves handling customer queries, conducting surveys, managing master data, and dispatching technicians for emergency requests. Candidates must be proficient in English, Arabic, and Turkish and have basic IT skills. This position requires strong communication and a focus on customer satisfaction within an established industrial company.
TAL's take
Stable global company with clearly defined customer support responsibilities, though the role is entry-level and lacks specific technical depth.
The JD clearly defines the specific responsibilities for inbound, outbound, and callout support functions.
Salaries at Kone
8.3 LPA average
Based on 2 Grapevine salary entries for Kone.
Other roles
4 - 6 years
6 LPA average
Range: 6 - 6 LPA
Operations
10 - 12 years
10 LPA average
Range: 10 - 10 LPA
Must haves
- Excellent communication skills in English, Arabic, and Turkish
- Good IT knowledge including Microsoft Office
- Minimum of a high school diploma or equivalent
Tools and skills
Nice to have: crm.
About the company
KONE is a well-established global industrial engineering company, qualifying it as a Tier 2 employer.
Posts mentioning Kone
Did you know or heard of this company
Hi all, this is my first post on this platform. I just wanted to know your opinions about what comes to your mind when you see this image. This image is taken when our team was presenting our idea at the YUKTI Innovation Challenge 2023 held in Koneru Lakshmanaia University in Vijayawada on 6th January 2024
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Kaun firse uthe umeed lagane ko Pagal hone ko, Intezaar karne ko Kyuki ab saala umeed rakhe kaun Ki aasmaan me woh aashaayein dekhta hai Toh mahadev ki kasam dobara se phir khadhe ho jaaye magar Ab mood nhi hai Udd jaane mein hi sukoon hai Kahi aur aage badh jaane me hi bhalayi hai Magar yaad karenge kisi roz Kisi naye brahmand ke kisi aur kone me Kisi aur kahani ke kisi aur wajood me Phir daudh jaaenge iss kahani ki kisi aur yaad me Source: Internet