Customer Service Representative II
Thermo Fisher Scientific is seeking a Customer Service Representative II to join their Bengaluru team for third-shift operations. The role involves managing the service lifecycle, including order processing, inquiry resolution, and maintaining data in CRM/ERP systems. Candidates will work cross-functionally to ensure customer satisfaction and support operational efficiency. The position offers a stable environment within a global organization focused on scientific innovation.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Thermo Fisher Scientific is seeking a Customer Service Representative II to join their Bengaluru team for third-shift operations. The role involves managing the service lifecycle, including order processing, inquiry resolution, and maintaining data in CRM/ERP systems. Candidates will work cross-functionally to ensure customer satisfaction and support operational efficiency. The position offers a stable environment within a global organization focused on scientific innovation.
TAL's take
Solid global company with clear operational scope, though the role is generic customer support.
Standard customer service representative job description covering typical operational support tasks.
Salaries at Thermo Fisher Scientific
17.4 LPA average
Based on 13 Grapevine salary entries for Thermo Fisher Scientific.
Finance
0 - 2 years | Contractor
3 LPA average
Range: 3 - 3 LPA
Other roles
0 - 2 years | Contractor
9 LPA average
Range: 9 - 9 LPA
Other roles
2 - 4 years | L5
13 LPA average
Range: 13 - 13 LPA
Other roles
4 - 6 years | L5
12 LPA average
Range: 12 - 12 LPA
Must haves
- Provide outstanding customer service
- Resolve complex customer requirements
- Manage CRM systems
- Meet key performance indicator metrics
- Maintain data accuracy and quality
Tools and skills
About the company
Global life sciences company, not a pure-play tech company in the context of the tier-1 definition.
Posts mentioning Thermo Fisher Scientific
Need a job advice Hi all I have 2 yrs of experience in a MNC as SAP ABAP developer. I got two offers one from Thermo fisher scientific and
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Hello, Please help me choose a job from the below offers - 1. phData remote 2. S&P Global Noida 3. Epam Bangalore - Shell Client Project 4. Thermo fisher scientific Hyderabad Role offered - Lead Data Engineer YOE - 8.5 CTC offered for all - 34 Priority - Learning, Growth, Stability Any suggestion is highly appreciated 🙏 Thanks!
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