Engineering Manager - Operations Infrastructure
Stripe is seeking an Engineering Manager for their Operations Infrastructure team to scale and improve their support engineering organization. The role involves leading an established team to build full-stack support tools, integrate generative AI assistants, and optimize user experience infrastructure. You will be responsible for hiring, technical vision, roadmap definition, and cross-functional collaboration. The position requires a deep background in scaling web applications and distributed systems.
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Experience
10+ years
Function
Engineering
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Stripe is seeking an Engineering Manager for their Operations Infrastructure team to scale and improve their support engineering organization. The role involves leading an established team to build full-stack support tools, integrate generative AI assistants, and optimize user experience infrastructure. You will be responsible for hiring, technical vision, roadmap definition, and cross-functional collaboration. The position requires a deep background in scaling web applications and distributed systems.
Must haves
- 3+ years experience managing teams building full-stack web applications at scale
- 10+ years of overall industry experience
- Successful recruitment and team building history
- Strong autonomy and responsibility
- Ability to foster an inclusive, healthy work environment
- Clear, persuasive writing and verbal communication skills
Tools and skills
Nice to have: agentic llm solutions, machine learning, data engineering.
About the company
Global tier-1 technology company and financial infrastructure platform.