Engineer 3
Live Nation Entertainment is seeking an Abuse Operations Engineer to protect Ticketmaster platforms from abusive entities. The role involves managing abuse investigations, triage, and automation to improve self-healing and tooling. You will be responsible for 1st line support, advanced troubleshooting, and on-call monitoring as part of a global team. The position requires strong expertise in scripting and log analysis tools within a 24/7 environment.
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Experience
Experience not specified
Function
Engineering
Work mode
Remote, India
Company
Tier 2
What you will work on
Live Nation Entertainment is seeking an Abuse Operations Engineer to protect Ticketmaster platforms from abusive entities. The role involves managing abuse investigations, triage, and automation to improve self-healing and tooling. You will be responsible for 1st line support, advanced troubleshooting, and on-call monitoring as part of a global team. The position requires strong expertise in scripting and log analysis tools within a 24/7 environment.
Must haves
- Experience with bot detection and blocking systems
- Troubleshooting low-level request issues and large-scale system data correlation
- Proficiency in Bash, Python, or Go for operations scripts
- Working knowledge of HTTP protocol and web systems
- Experience with Splunk, ELK stack, and database products
- Experience working with a 24/7 shift based team
Tools and skills
About the company
Live Nation Entertainment is a major global entertainment company, though not traditionally categorized as a Tier-1 software engineering brand.