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Zomato Launches AI Platform 'Nugget' for Enterprises

  • Zomato has launched 'Nugget', an AI-native, no-code customer support platform for enterprises, offering features like image classification, automation of audits, and voice AI agents.
  • CEO Deepinder Goyal announced that Nugget supports over 15 Mn interactions/month for Zomato, Blinkit, and Hyperpure, with 90% of companies who’ve seen it signing up.
  • Nugget aims to help businesses scale support effortlessly, and more AI-driven products are expected from Zomato soon.

Source: Inc42

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