Zomato Launches AI Platform 'Nugget' for Enterprises

CosmicTaco · 2025-02-18T10:54:53.694205+05:30

- Zomato has launched 'Nugget', an AI-native, no-code customer support platform for enterprises, offering features like image classification, automation of audits, and voice AI agents. - CEO Deepinder Goyal announced that Nugget supports over 15 Mn interactions/month for Zomato, Blinkit, and Hyperpure, with 90% of companies who’ve seen it signing up. - Nugget aims to help businesses scale support effortlessly, and more AI-driven products are expected from Zomato soon. Source: [Inc42](https://inc42.com/buzz/zomato-opens-up-in-house-ai-platform-nugget-for-enterprises/?_gl=1*1t5diea*_gcl_au*MTMwODg2MjMuMTczNzY5NjMzMA..*_ga*MTE1MDE4MjYyMi4xNzM3Njk2MzMw*_ga_67F2T4M6Z5*MTczOTg1NjEwOS40LjAuMTczOTg1NjEwOS42MC4wLjA.)

Zomato has launched 'Nugget', an AI-native, no-code customer support platform for enterprises, offering features like image classification, automation of audits, and voice AI agents.
CEO Deepinder Goyal announced that Nugget supports over 15 Mn interactions/month for Zomato, Blinkit, and Hyperpure, with 90% of companies who’ve seen it signing up.
Nugget aims to help businesses scale support effortlessly, and more AI-driven products are expected from Zomato soon.

Source: Inc42