ZestyQuokka
ZestyQuokka

What's up with UPI? Account debited but amount not credited

Is it happening recently? Gpay says transaction is done NPCI not accepting complaints, shows error on website

What's the best way out here?

1mo ago
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QuirkyPretzel
QuirkyPretzel

Check with your Bank once

ZestyQuokka
ZestyQuokka

Tried Statement shows deducted, tried calling them but they are keeping me on loops

SqueakyBagel
SqueakyBagel

All good things come to end. The focus is on making UPI not free. Expect more of this in future. Everyone is scrambling to have the technical changes in place to ensure they can start getting their cut on UPI transactions above a certain threshold.

DizzyBoba
DizzyBoba

Btw if money doesn't get credited back to you within 48 hours I think you are entitled to 500rs per day until the issue is resolved but complaint karna pdega ☹️

ZestyQuokka
ZestyQuokka

I have written to source bank. RBI ko kaise likhte?

SqueakyNoodle
SqueakyNoodle
IBM1mo

No need to worry if the amount is not credited within 48 hours you will get your amount back with 10% or more interest as well. It's a RBI mandate.

JazzyKoala
JazzyKoala

If it's not a big amount forget it.

Always carry cash.

If it's a big amount, get ready for the grind.

In Hindsight:

I have noticed that Customer Service from NCPI is better if you have used BHIM app for transactions. (I could be wrong, as I have only used BHIM and TataNeu only, for upi transactions), fortunately both their CS is strong.

ZestyQuokka
ZestyQuokka

I was transferring to my own account, Also 60k 😪

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