What is gcc global capability centre?

These are MNCs that usually necessarily don't have business in India, but have backend offices. Eg. Walmart, Target. They pay higher than Indian counterparts due to forex advantage

GCCs are basically the Indian branches of big multinational companies. Think Microsoft, Amazon, Goldman Sachs, Intel, etc.

They're not outsourcing shops anymore - they do real work from R&D to software dev to finance. Initially, they were back offices, but over time they're responsible for patents etc.

I think vs. IT services absolutely - an IT person who get's paid 6-7 LPA will normally get paid closer to 10-11 LPA at a GCC

Culture is typically better than Indian companies and startups too. Overall, definitely worth considering and they are hiring in loads.

Global Capablity centres , Use chatgpt to find list of GCC around you , ex of GCC JP Morgan Chase India , CitibBank .BankofAmerica , Nasdaq India etc , Basically these companies realized instead of giving contracts to random Contracting Companies like INfy , TCS ,Why not hire and keep own company and keep talent and skills in own GCC centre , They are better integrated and have slightly better capablilites than your run of the mill body shopping company . TCS , WIPRO , Etc SO now this can be one of the visualizations

FAANG + Product companies +SAAS +PAAS (service with product bent companies etc) + Plus high end jobs like Quant Trading etc = Highest Qauality jobs . Then GCC companies like the one i mentioned stand at second level then companies like TCS , Wipro come at the third level prefer GCC over bodyshoping companies .

GCC- Global Capability Center. In simple terms, it is Indian center of foreign headquartered product based MNCs.

GCC is being hyped up in recent few months in news articles, likely paid for too in some cases by some of those newer organisations, so that publicity and branding happens and more and more talented employees join them.

While it has been always there in India, since ages, in all Tier 1 cities, some of the newer MNCs who are setting up base newly in India, keeps repeating GCC GCC GCC, and that’s why you hear of these terms more these days. Being mostly product based companies, they definitely pay better than most of the service based companies, but nothing great either. Basically, product based MNCs, are GCCs, just hyped up a bit these days. Places to search for job, Google for their names and apply via their website or via LinkedIn too; websites like talent500.

But I believe GCC don't have much job security

[Long Post Alert. You have been warned]

Saw some great explanations from folks about what GCCs are. As someone who has been working with GCC leaders for almost half a decade now, here's my 2 cents:

1. Maturity: GCCs are a blanket term provided to the 1600 odd MNC who have set up delivery centres in India over the past 2 decades. There's a maturity journey that they undergo, starting as a straightforward cost arbitrage center (doing transactional, Business as Usual tasks at a cheaper location like India), moving on to capacity centers (doing transactional tasks at scale and with optimized processes), then to capability centers (building CoEs, hiring SMEs, creating POCs/MVPs) to innovation centers (taking up transformational workload at scale, essentially an innovation sandbox that doubles as a transformation center). Based on the stage of maturity, the kind of work they do, the level of autonomy, the pay scale, job security, volatility, leadership attitude etc. changes. Ideally you want to work for a GCC at the last 2 rungs of the maturity ladder, as the pay is higher and the work is interesting but not too demanding. But if you're the sort of daredevil who likes getting in on the ground floor, slogging in the initial years, upskill yourself and upscale an entire team or LoB, then the first 2 rungs are where you'll find your dream job.

2. Culture: Yes, GCCs do bring in parent culture. But note that your manager is still going to be an Indian, who is quite possibly coming from one of the IT service firms only, and they are under a lot of pressure to deliver more with less. So do some research on grapevine, reddit, quora etc. or reach out to someone on LinkedIn to understand how the GCC operates top down.

3. Pay: GCCs pay more than the service providers. Easily in the 15-25% range, if not more (again depends on their maturity). For example, if you're working in an IT service company on a GCC project, and then switch to the GCC itself, your salary would be approximately what the GCC was paying the IT service firm (for the same role and responsibilities). You are essentially taking back the margin that your company was making on selling your time to the GCC and then some.

4. Job security: Now we come to the most important piece. In the last year and a half, GCCs have fired in record numbers, a lot more in %age terms than service firms (barring a few outliers on both sides). The simple reason? Economic slowdown and rationalization. The imperative to the GCC leader from global HQ is "Turn your GCC into an innovation engine, that delivers tangible value adds quarter on quarter, or turn over the keys and go home. We don't need a service center." Where service companies can pull resources from one sector/account that's in trouble and park them in a different account, GCCs don't have that flexibility. So they are exercising the only option they have, whoever is disposable must be disposed of. The wave of AI transformation and US Tarriff have made the situation more dire. So unless you are on the top of things in terms of your skills, and are constantly upskilling to fit the vision of the GCC, you'll find it difficult to make it this world. I recently visited a client with a 6,000 seater office, and barely 40%-50% of the seats had people in them (if you're thinking WFH, they mandated 5 days WFO 3 quarters back). On top of that, there are service companies, with an oversaturated bench pool that they want to deploy at any cost (even taking a hit on their margins). So yes, they are coming for those GCC roles as well. But based on what I've seen happen in the past, those who manage to keep themselves current, industry ready and curious always make it through this phase, and go on to become superbly successful, and have their choice of job in the market irrespective of their year of experience/educational background/market conditions.

As a closing thought, I'd suggest evaluating a GCC thoroughly on all the parameters you've mentioned and take an educated call. Whatever negatives I've mentioned for the GCCs, to a large extent apply to service companies as well. You can't predict your entire career, so take it one step at a time. Upskill like your life depends on it, because your livelihood certainly will.

N.B. Some of the largest GCCs in India are actually the service MNCs (e.g. Cognizant, Accenture, Deloitte etc.). Not all GCCs are built the same.

GCCs are India’s future

Global cost center

I help companies setup GCCs

GCCs are a global capability centres. These are foreign companies with their offices in India. Usually companies have their IT, Operation, Finance etc departments which supports their business. They definitely payment more than service based companies.