WFO attendance not reflecting in 2Office

Hi everyone,

My swipes in office are not captured/reflecting in 2Office portal for 4 days of September 2024. This will directly impact my 85% attendance criteria and thus, variable pay will get impacted.

Anyone else faced similar situation, what can be done?

17mo ago

QuirkyUnicorn

TCS

17mo

Raise ticket in gess for the days when swipe are not captured

GigglyBiscuit

TCS

17mo

Tried that, they are saying talk to your HR. We can't help. Buzzed HR on teams, she is not responding.

SillyMuffin

TCS

17mo

How do you know variables will be affected? I have not seen any cuts so far.

GroovyPanda

Citi Bank

17mo

4 days won’t affect.. I had taken 4 days in August and it shows 100%

GigglyBiscuit

TCS

17mo

Not sure how this is calculated... I had taken wfh only for 3 days in August and my index was 87%.

ZoomyHamster

TCS

17mo

Raise WFO Exception in GESS under Swipe not recorded category and get it approved by your supervisor

SparklyBoba

TCS

17mo

Raise exception under swipe not captured category. And get it approved from your supervisor

GigglyBiscuit

TCS

17mo

Yes, done that yesterday... Also sent an email based on his request... Let's see how it goes

QuirkyPickle

TCS

17mo

Keep your manager and HR informed via mail. And give it some time. Happened with me in May but then after month completed it got regularised. Might take few days to reflect correctly. But do keep pestering hr and managr so that they don't put the accountability on you. And keep ghd tickets handy.