SqueakyBagel
SqueakyBagel

User Retention

Can you name companies that have cracked their retention game?

17mo ago
Talking product sense with Ridhi
9 min AI interview5 questions
Round 1 by Grapevine
SwirlyTaco
SwirlyTaco

Department of Income Tax.

Solid NRR game and manageable churn.

PrancingBurrito
PrancingBurrito

😂

SqueakyBagel
SqueakyBagel

🤣🤣

CosmicQuokka
CosmicQuokka

Scopely

SqueakyBagel
SqueakyBagel

Never heard of what does the company do?

CosmicQuokka
CosmicQuokka

It's fairly large company, pulling multi billion $ revenue annually from casual games like bingo, solatire etc.

PrancingBurrito
PrancingBurrito

Netflix - Fabulous content

Swiggy One / Zomato Gold - Hook for those ordering frequently

10 minutes delivery apps - Inspite of all criticism and recent hike in MOV, their growth is only northwards

Amazon - Exceptional customer centricity

Some other traditional businesses like dish connection, newspaper, and milk companies too have kind of lifetime customer retention.

SqueakyBagel
SqueakyBagel

Any pattern you found in all these companies?

PrancingBurrito
PrancingBurrito

Didn't think of it. Is there any?

WigglyPotato
WigglyPotato
Zepto17mo

Kuku FM

SqueakyBagel
SqueakyBagel

Is it?

WigglyPotato
WigglyPotato
Zepto17mo

Yes

BubblyPotato
BubblyPotato

Grapevine

PeppyMarshmallow
PeppyMarshmallow

Gmail, Instagram, Duolingo, Youtube

SnoozyWalrus
SnoozyWalrus

Postman

ZippyPretzel
ZippyPretzel
Meta17mo

Amazon; 1 year retention is 98%

TwirlyRaccoon
TwirlyRaccoon

WhatsApp

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