

Unable to set NPS account password
Hello, everyone, I have opened a NPS account through the protean CRA. I have received the welcome kit and the PRAN has been allocated. However, when I try to log in (or set the password, as it is my first login) on the protean website, it says, "unauthorized user". Also, when I call the helpline, I need to verify the PRAN to get any help and when I enter my PRAN, it says, "Invalid PRAN". Does anyone know why this is happening and what is the solution? Does it take some time to get activated? I watched a few videos on YouTube and the conclusion was that it might take 3 to 4 days to get activated, is that correct? I have updated my PRAN in Ultimatix and it has been approved (does this have to do with anything that's happening.)
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Okay, so it turns out that the people on YouTube were right, it takes some time for the account to get activated. If there is anybody who is facing this issue, just wait, you'll get an email once the activation is done.