Trending @HCL; My ras assignation was done. but still credentials are not getting.because of this another person is taking my KT.

Hi team..recently i was selected to networking project in hcltech .Ras assignation also done. I did not got credentials for that project .i asked them when i will get credentials.. they are telling that tool has issue..they did not got update when that tool issue was resolving..so due to this another person was taking k.t. because kt giving person has less time for his last working day..i was worrying about will they put me in their project or they will move to bench ...requesting you please solve my doubt...