ZestyPanda
ZestyPanda
12mo

Trending @Capgemini; Help on escalation

Recently joined in Capgemini with C1 grade, got one escalation from client what is next process they put me in pip or release to bench ? Please help me on this thank you

12mo ago
ZestyBagel
ZestyBagel

Depends on the cause and level of escalation. Minor escalations are okay. Also depends on client and how the managers deal with the situation.

SparklySushi
SparklySushi

Elaborate as everyone is anonymous. Location and what u did

ZestyMarshmallow
ZestyMarshmallow

If escalation is minor then nothing will happen, PM will take care of it but if escalation is major then you will be released and will put on pip or not depends on your skill set and how soon you will be able to get next project

DancingPenguin
DancingPenguin

Just tell cause of escalation so that we can say

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