SwirlyLlama
SwirlyLlama
10mo

Trending @Accenture; Query regarding servinow exit formalities

I am trying create ticket in servicenow for exit , it's asking for personal phone no, but it's not taking it from workday. Alao I added today only like my same no in public & private (2 times) in home contact and work contact. Have you faced similar issue? How you get rid of it?

10mo ago
SqueakyPancake
SqueakyPancake

I faced same update in workday your home phone number and after 1 hour it should reflect if not open and incident for your issue ...

I faced same issue while resigng on Sunday but after 1 hour it worked

SwirlyLlama
SwirlyLlama

Thank for replying, Yes I have added same no in workdays as private and public so it's is present two times in work contact and home contact, will it take automatically the private one or something else

TwirlyLlama
TwirlyLlama
10mo

Keep checking your ticket after every 10-15 mins Number will get auto filled if you have updated in Workday

SwirlyLlama
SwirlyLlama

Thanks for reply, Do we need to add both private and public mobile no in home contact and work comtact

PeppyMochi
PeppyMochi

I don't have my mobile number updated in workday home contact info. How long does it take to update ?

SillyPickle
SillyPickle

But upon asking dipa, it showed other way to raise exit request and not through service now portal..it showed through support.accnture.com then HR support then manage my departure...

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