Survey triggers for customer care executives

Hi Gyaniyo, Not giving any extra or too much information but just trying to highlight the most neglected part of service industry which is none other than customer service industry.....

It's a really shocking thing to see that ppl when they don't get or get what they were looking for they take out their frustration on the survey triggers.

It's a humble request with the ppl no matter what service or what product or what issue you are facing don't be under the impression that if we give dissatisfied survey the company would call to check up on you it's just a score to understand how the executive was able to handle the conversation THAT'S IT... So to conclude my information don't give a negative survey at any given point of time because it may affect that executive's incentive, his performance his life also. So please take a minute give at least somewhat satisfied to the executive it may help them with progression in their personal and professional life ..