Requesting Referrals

Need referrals for support related jobs in chennai. Experience: 5+ years

Job Role:

Manage customer conversations across various channels, such as phone, email, chat, or social media. Identify customer needs and help them use specific features or services of the company. Analyze and report customer feedback and product issues to the relevant teams. Update customer records and databases with accurate information. Collaborate with other customer service agents and departments to ensure consistent and quality service. Train new customer service agents and share best practices.

If anyone could help for referrals would be of great help. Thanks in advance!