TCS
TCS
on
MagicalWaffle
MagicalWaffle
15mo
by

Release/service letter

Hello All,

I have been released from Tcs on 15th nov. Served entire notice period and submitted all the items which I received from Tcs and there are no dues pending. FFS amount also got credited to my bank account but still I havent received FFS statement, release letter, service letter, and few other documents.

Anybody know when I can expect those letters as my current company asking for same asap. Its been almost 10 days since my separation with Tcs.

15mo ago
SleepyPenguin
SleepyPenguin
15mo

Hi , I also face same issue with tcs after receiving FFS but didn’t receive SL and RL. I tried to connect separation HRs but no use.
I did raise ticket in alumni portal and mentioned above scenarios , next day I got SL & RL.

MagicalWaffle
MagicalWaffle
15mo

After raising ticket how many days it took because i raised ticket and its still open since 3 days

SleepyPenguin
SleepyPenguin
15mo

I got it next day. I hope with in 5 days, ticket will resolve.

SqueakyMuffin
SqueakyMuffin
13mo

Hey, did you receive it or not?

SquishyMochi
SquishyMochi

Yes pls tell @IllegalGratitude

SquishyMochi
SquishyMochi

😲😲 they are delaying those as well oh myy

MagicalWaffle
MagicalWaffle
15mo

Yes bro, my current employer is asking them asap, but Tcs is not responding over the mails aswel as tickets. If it is pending somewhere then why did they credit my ffs and delaying exp letter

SquishyMochi
SquishyMochi

Did you check with your separation HR ? Try to meet them in person if possible and try to resolve it in a smooth way.

TwirlyBagel
TwirlyBagel
15mo

Check on TCS alumni portal it’s uploaded there

MagicalWaffle
MagicalWaffle
15mo

Im checking daily twice thrice they weren't uploaded yet

TwirlyBagel
TwirlyBagel
15mo

Then write to ur off boarding contact person

SparklyHamster
SparklyHamster
15mo

Don't worry TCS does not delay relieving of employees and does not harass them either.

If your letters arenot uploaded there might be some technical glitch or some other issue at their side and you won't be alone facing the challenge.

Have patience and wait for few days

MagicalWaffle
MagicalWaffle
15mo

Thanks bro will wait

GigglyBoba
GigglyBoba
15mo

Raise the ticket in alumni portam

MagicalWaffle
MagicalWaffle
15mo

Already raised 2 days back, its still in open

SquishyMochi
SquishyMochi

You can give it a try,leave no stones unturned. usually there will be a clause like we will give everything within one month like that. Even after that you didn't get then you have to move to the suitable court and get your documents.

MagicalWaffle
MagicalWaffle
15mo

In a document they have mentioned that service and release letter will be available in alumni portal within a week after ffs settlement. It's been 5 days since received my ffs amount but letters are not available in portal, so i will wait till this month end and if possible i will go to office and meet my separation HR

MagicalWaffle
MagicalWaffle
15mo

Is it possible to meet them in person because im no longer an employee of tcs. And there is no way to escalate tickets, maximum we can raise another one thats it

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