Rapido Fined for Misleading Ad Practices

CosmicTaco · 2025-08-21T17:34:02.936431+05:30

- The CCPA fined ride-hailing service Rapido ₹10 lakh for misleading advertisements. - Customers did not receive the promised reimbursement under the "Auto in 5 minutes or Get ₹50" offer. - Complaints against Rapido rose significantly, with a reported 1,224 grievances from June 2024 to July 2025. - Rapido used small font disclaimers and offered "Rapido coins" instead of cash reimbursements. - Consumer experts applaud the action as a victory for transparency and accountability in the sector. Source: [Mint](https://www.livemint.com/companies/rapido-fined-rs-10-lakh-by-ccpa-for-misleading-advertisements-11755756409991.html)

The CCPA fined ride-hailing service Rapido ₹10 lakh for misleading advertisements.
Customers did not receive the promised reimbursement under the "Auto in 5 minutes or Get ₹50" offer.
Complaints against Rapido rose significantly, with a reported 1,224 grievances from June 2024 to July 2025.
Rapido used small font disclaimers and offered "Rapido coins" instead of cash reimbursements.
Consumer experts applaud the action as a victory for transparency and accountability in the sector.

Source: Mint