TCS
TCS
on
SwirlyPanda
SwirlyPanda

Project HR doesn't even reply/care

I have asked my supervisor regarding the WFH option in case of medical assistance required for dependent. He has asked me to check with the HR so i pinged her two weeks back in teams with the complete query for which she didn't reply... I have even tagged her and called her on teams. Finally I mailed her along with my supervisor. She didn't even bother to reply after all these attempts. How do I take it forward...it's just soo frustrating.

14mo ago
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TwirlyCupcake
TwirlyCupcake
TCS14mo

Add next level in cc , after that she will reply immediately

JumpyBiscuit
JumpyBiscuit
TCS14mo

I agree with this.. think logically and keep emotions aside. Of a person A is not replying what we do ?? We keep his supervisor in loop and mail again.. if that doesn't work.. add one more level in cc .. keep doing that

ZestyHamster
ZestyHamster
TCS14mo

Am in same situation .. even my super boss is aware of all the info about my mom's health .. terminal illness .. HR denied the WFH .. am being advised to come to office with great affection saying " to manage my emotional stress I should spend more time in office ".. ruthless

FloatingCupcake
FloatingCupcake
TCS14mo

😅The best thing is to never talk on Teams .. Always talk on email and if they don't reply... reply on top of it every day for a week and after that just keep adding their next level person after .😅 and don't stop untill u reach CEO

SqueakyMuffin
SqueakyMuffin
TCS14mo

Yeah

FloatingBurrito
FloatingBurrito
TCS14mo

Well, here I go again. I have a joke on HR, but I'll let you know.

JazzyHamster
JazzyHamster

Also, if anyone needs WFH for a short period like a week or 2, then the approval is not required. Confirmed from my HR.

SwirlyPanda
SwirlyPanda
TCS14mo

Okay...just supervisor approval will do?

JazzyHamster
JazzyHamster

Yup

GroovyPanda
GroovyPanda
TCS14mo

Here is my story In December 2023 i needed WFH for at least one month due to my Mothers health condition. I talked to my lead (she supported me a lot) and she asked me to mail HR. I did and then HR asked me to come to the office or apply leave. But we didn't stop there. We tried our best. Due to my dependency on the project, my lead came in between and tried to convince HR but for which he didn't approve. I did applied all the medical documents but it didn't work. Then we were on mail thread and they didn't approve. But the thing was I didn't go to the office for that month. And i extended that to five months. No one knew that I was doing WFH Even my lead didn't know that I was still doing WFH. But at the end they finally asked me to apply leave. My salary wasn't affected. As per the new policy it will affect.

SwirlyPanda
SwirlyPanda
TCS14mo

HR has no empathy! Same case with me my supervisor & delivery manager is supporting me but hr isn't caring.

SleepyLlama
SleepyLlama
TCS14mo

True tcs hr ra madarchod they don’t do their job fure them first.

TwirlyPotato
TwirlyPotato
TCS14mo

Or better to add directly 2 levels in one shot and last thing keep mail in high priority dekhlenge baki Jo hoga

SwirlyPanda
SwirlyPanda
TCS14mo

Yes

JazzyHamster
JazzyHamster

Hey, better to speak with the delivery head, as they approve the WFH approvals. Better to speak with him directly in person if he is not replying.

SwirlyPanda
SwirlyPanda
TCS14mo

My supervisor and delivery manager is okay for wfh for a month. They have asked to check with hr and raise a request in ultimatix for exception in 2 office which requires approval from both hr and supervisor.

JazzyHamster
JazzyHamster

For me, it is only delivery head/supervisor who approves in exception portal.

DizzyBurrito
DizzyBurrito
TCS14mo

HR/RMG wont listen nor they care about you they work for company simply they don’t give damn to your problems I had to fight a very long way each and everytime they wont do their work also and want that to be done by you only they simply keep on passing the ball until unless you escalate to-upper management no one will work nor they care how things are critical for you . From my personal experience keep on looping and addressing their supervisors until unless anyone listens no one will listen until unless you escalate

SwirlyPanda
SwirlyPanda
TCS14mo

Yeah did the same today, thanks

ZoomySushi
ZoomySushi
TCS14mo

HR is a joke in TCS. They won’t respond unless their supervisor is CCd in the email.

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