Politics by Quality

I recently joined a company and here quality is making politics ...

I resolved a case of a user and due to some error I asked the user to replace the device. Everything gone well. But quality team didn't knew the complexity of case and gave me a markdown for not updating info in ticket...which I missed but they gave me another reason for marking down the ticket. They said you have to check the inventory website while taking with user. I asked if the user have a device ..why should I check inventory website..and argued with quality and asked for a support article and he failed to do that.

Now I am getting fake and silly markdowns...and I raised an appeal to it and the very next day..I called by my lead and a email sent by the quality team and manager to the lead that ..my performance is poor and will send you to the PIP.

I saw another thing..a guy from quality team.. was favouring other engineers and not giving markdowns and giving verbal warnings because...those engineers trained by a quality guy dude WTF...

There is number of engineers of my company are not meeting the target....but they are silent and taking the money... I raised the voice against the wrong and they warned me that will put me in PIP.

Company - Movate