
Please mention your answers in the comments
How might restaurant owners create engaging experiences for their customers, so that they become the preferred place to dine Or eat out?
Your answer would be helping in solving the above problem statement. Thanks in advance.

Make the waiters behave more humanly, this one thing affects alot. Food should be tasty but it can be neglected, as living in Pune I have observed no one cares about taste that much. A lot of hyped up places taste just average. A place with better behaved waiters asking a higher price is better.
Put menu cards!! don’t ask them to scan qr and all that digitization
Make ordering food easy, so that people don’t get confused while ordering. And they can enjoy time with their family/friends
If it’s a waiting list make it a good experience, just like how Apple markets expensive shit.
This is just what I observed living in Pune.

- Food quality and taste - top notch (no compromise here)
- Work Friendly Clean Ambience with books/non-screen games/greenery ( no loud music like Starbucks)
- Store - selling organic stuff, artisanal cheese, sauces, desserts etc
- Non - interfering service staff
- Discounts and Referrals

Clean cooking environment and stop charging exorbitantly high prices for a Dosa that you call Crepe.

But why?

I have a small assignment on this, and wanted to hear others thoughts.