WobblyRaccoon
WobblyRaccoon

New Rating system for Restaurant on Zomato

This method is better suited as a lot of users rate based on factors related to delivery time and distance from restaurant. A good refinement to Zomato restaurant delivery rating algorithm. This should increase the rating for many restaurants over time if followed. PM's do you see any other impact of this feature or will you welcome this added filter for ratings as an end user?

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11mo ago
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ZoomyUnicorn
ZoomyUnicorn
Adobe11mo

So only ~1/5th customers agree with this. What about the remaining 78%?

FluffyDonut
FluffyDonut

That's how metrics work. /S

Distance matters for some, doesnt matter for majority.

QuirkyNugget
QuirkyNugget

Not great for consumer. They're trying to hyperlocalise everything. Next will be differential pricing. All tactics to improve margins.

PrancingPotato
PrancingPotato

Clear indicator that the quality of food might change based on the distance. Mostly due to issues like food not warm enough or cold enough or spillage issue. This will be helpful
for restaurants to modify their packing according to distance to make sure the food remains warm or cold or spill free.

PerkyCupcake
PerkyCupcake

Good initiative

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News Discussion
by DerpyCoconutProduct Manager

Is this an effect of Public Listing?

This is based on an analysis of 24 K reviews on iPhone & Android phones between Jan to Nov 2023 conducted by Clootrack. The results though look a lot skewed as Zomato outperforms Swiggy by 3-4X in every parameter, How do you look at th...

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Top comments
user

Feels like bad data analysis by inc 42 team. Or clooktrack. Not all reviews mention each of these parameters and henc...

user

When you are public and your shares are going down so you pay the media houses to create your repo and show the compe...

user

I've found zomato to be on the expensive side almost always. The experience with Swiggy has been better too.

Product Managers
by WobblyRaccoonProduct Manager

Feature Analysis for Showing Order Count

Zomato dropped a new feature showing order counter for the day. For users it might be a number telling what is their order count based on time when they place the order. Although it Does not add much of user value, just a number. Useful...

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Designers
by PerkyJellybeanProduct Manager

Uber dark UX pattern

Uber designers (or PMs) why are you trying to get rid of the ride search cancel button? Found a ride faster and cheaper ride on Namma Yatri but can't cancel until Uber decides it's ok to do so!

Won't be surprised if this leads to accid...

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Top comment
user

Uber has already added enough friction to ride cancellation flow. This is on another level 😤