Money debited from bank but not credited to card due to server failure at bank end. Showed successfull on the upi app.

I have made payment of 98000 to my indus bank CC via indie app their own app their I selected upi option and used kiwi app to pay from my sbi bank.so 98k deducted in kiwi app it showed success then it got redirected to indie app there it showed as processing and then server timeout.i have mailed kiwi and indusind bank nodal officer. Kiwi asked me to wait for 7 working days. Indusind bank responded simply we haven't received money.i checked razor pay statement also which is payment gateway for indusind bank there it clearly showed money settled to Indusind bank still they are telling not received.what to do