TCS
TCS
on
ZestyBagel
ZestyBagel
4mo
by

Laptop screen damaged, what's the consequences?

Hi everyone, Please help. Do I have to pay amount? If yes then how much?

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4mo ago
SqueakyBanana
SqueakyBanana
4mo

Raise an Ultimatix ticket and go to the IS team in your office location and show them the ticket and they'll guide you. I have faced issues like this multiple times.

  1. The laptop had screen issues where the screen showed multicolored jumping and dancing lines Had the screen replaced.
  2. the Bezel came off ( completely off) - had the entire screen, Bezel etc replaced.
  3. Had keyboard issues where multiple keys stopped working. - got the laptop exchanged ( thought at that time the mass exchange was going on) All 3 times I didn't pay anything.
    Please don't try to do anything on your own or visit the local service centre. That might get you in trouble as this is a TCS asset not your own.
ZestyBagel
ZestyBagel
4mo

Ok bro thank you

SqueakyBanana
SqueakyBanana
4mo

*though not thought.

SnoozyMochi
SnoozyMochi
4mo

Don’t reach out to ITIS team..Not every project the bear the cost.. It depends.. Get it replaced at near by local service center.. It will cost you very little…

SillyNoodle
SillyNoodle
4mo

You cannot give a company asset like that

WigglyNarwhal
WigglyNarwhal
4mo

Chill out. Inform your manager. 99% chance you don’t have pay anything. He will ask you to raise ariba request and it will get repaired by your project fund which is allocated for things like this to cover. Every project has this fund. Same happened to me, that time i got to know about this bit the whole process is long unless you keep following up with all the approvers. Don’t worry. This will not be applicable if you break your laptop 2nd time.

ZestyBagel
ZestyBagel
4mo

Thank you bro🙏

GigglyPretzel
GigglyPretzel
4mo

Try to buy the same and make it a personal laptop. Instead of paying them for repair.

ZestyBagel
ZestyBagel
4mo

How to do that and what will be the approx amount I have to pay to buy?

PerkyPretzel
PerkyPretzel
4mo

hi contact project team ifthey not provide tcs insurance team will provide you amount

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