CosmicTaco

Kunal Kamra Criticizes Ola Electric's Customer Service

CosmicTaco · 2024-10-18T16:26:12.716351+05:30

- **Kunal Kamra** criticized **Ola Electric CEO Bhavish Aggarwal** on social media for unresolved customer grievances and refund issues. - Kamra's post on **X** highlighted the lack of a public plan to address complaints, urging Aggarwal to act. - The **CCPA** issued a show-cause notice to Ola Electric, demanding a response within 15 days. - **Ola Electric's market share** dropped from 50% in April to 27% in September, reflecting consumer dissatisfaction. - Aggarwal's dismissive responses to Kamra drew social media backlash, questioning the company's customer service approach. Source: [Mint](https://www.livemint.com/news/india/kunal-kamra-vs-ola-ceo-bhavish-aggarwal-electric-ev-customers-comedian-ola-ceo-bhavish-aggarwal-refund-policy-ccpa-11729234438704.html), [Business News India](https://www.businesstoday.in/technology/news/story/ola-electric-hasnt-disclosed-any-plan-kunal-kamra-reignites-debate-with-ceo-bhavish-aggarwal-450589-2024-10-18), [The Economic Times](https://economictimes.indiatimes.com/news/new-updates/kunal-kamra-vs-bhavish-aggarwal-round-2-comedian-challenges-ola-electric-ceo-to-issue-refund-plan-if-theres-any/articleshow/114340382.cms)

Kunal Kamra criticized Ola Electric CEO Bhavish Aggarwal on social media for unresolved customer grievances and refund issues.
Kamra's post on X highlighted the lack of a public plan to address complaints, urging Aggarwal to act.
The CCPA issued a show-cause notice to Ola Electric, demanding a response within 15 days.
Ola Electric's market share dropped from 50% in April to 27% in September, reflecting consumer dissatisfaction.
Aggarwal's dismissive responses to Kamra drew social media backlash, questioning the company's customer service approach.

Source: Mint, Business News India, The Economic Times