Increase in WFO Exception Percentage – Policy Change?

I noticed that in the last quarter, the WFO exception percentage has increased again—from 65% to 86%—in the 2Office portal. Do you know if there’s been any change in policy?

10mo ago

SwirlyBiscuit

TCS

10mo

75 % of working days if you go to offz it is giving us 100 percentage index approx 16 days

SwirlyJellybean

TCS

10mo

Including leave and exception??

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