ZippyQuokka
ZippyQuokka
6mo

Trending @Cognizant; How to get a work profile back to Android mobile

My work profile got deleted due to incorrect password attempts multiple times. How to get back my work profile on my mobile?

6mo ago
PrancingSushi
PrancingSushi

Try adding the client profile in the verify app

ZippyQuokka
ZippyQuokka

Yes added. But it still didn't work. Anything needs to be done from client support team?

PrancingSushi
PrancingSushi

U have to redo the entire process again

ZippyQuokka
ZippyQuokka

I am able to receive MFA notification for cognizant. But unable to receive MFA notification for client login.

ZoomyMarshmallow
ZoomyMarshmallow

Dont install bro. Work life balance is important

GoofySushi
GoofySushi

Connect with support team on GSD, they will reset your work profile then you will be able to use it again.

PrancingSushi
PrancingSushi

U might try to do a MFA reset and then try to set it up again

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