Firstly.. I’m an introvert so basically I don’t like or wish to go out and buy. Not just furniture but 99% of all my purchase i do online if I find an option.
Secondly, I tried initially by ordering cupboards from Pepperfry in 2017 as I needed it immediately than going with carpenters take time to build. That’s my first experience.
Then with that experience then got the mattress from UrbanLadder once in 2018 and then once from Amazon during Covid times.
With Zefo, I got one sofa and cot as they had options earlier that use for 1 or 2 years and return it at 40% or 50% cost buy back.
With all experience had been good. Only cons I see is mostly the furniture is made of engineered wood and not solid wood.