EPFO is corrupt organisation
I really hate India. India is a highly corrupt country. The people here are extremely corrupt. The government babus, the private entities, the government organizations, the government itself, the people, the society—everyone is corrupt. Everyone here is trying to loot you or scam you.
I will tell you one instance. There are many instances like this, but this is just one of them.
Recently, I joined a new organization. I wanted to transfer my provident fund money from my previous organization’s private trust to my EPFO account. I sent one mail to my previous company’s retiral team, and they initiated the request to EPFO. They initiated the request to transfer my PF fund from their private trust to my EPFO account. But somehow EPFO rejected that request. The reason they gave was that there is no EPS contribution from the organization.
I mailed back to my previous company, and they replied that they did not make any EPS contribution because my salary was more than ₹15,000. So that was the reason they gave.
Now, when I am trying to raise a grievance in my EPFO account, they are not allowing me to do it. When I enter my UAN number, they say there are no records with that UAN. What a blatant lie. That UAN number is absolutely correct—I used to log in to my EPFO account using that exact UAN. And I don’t know what the issue is with their website. It never works. I think they purposely made the website and the grievance portal in such a way that people fail while trying to log in or raise grievances. They don’t want more grievance requests. They want people to come to their office so that they can take bribes. This is how corrupt the system is.
And that PF money is my money. It’s my money. More than ₹3 lakh is stuck right now. Since my previous organization, Infosys, raised the transfer request, they have now closed my PF account in their private trust. And I don’t know where my more than ₹3 lakh is currently. It’s stuck somewhere. I don’t know whether it is with EPFO or with the Infosys trust. It’s just stuck.
When I checked the Infosys portal today, I couldn’t see my ₹3 lakh. They have closed my account, and they have raised the request, but that request was cancelled by the EPFO field officer. And again they gave the same reason—no EPS contribution from the employer.
I don’t know how to move ahead with this. I am genuinely worried. More than ₹3 lakh is stuck somewhere, and I don’t know how to get it resolved. And on top of that, I am not even able to raise a grievance to EPFO because they keep saying that no UAN exists with the number I enter.
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If Infosys did raise the transfer request, they should have sent you proof of that. Usually they send transfer request form copy, and the transfer cheque photocopy showing the amount, as a proof. With such proof, you can raise grievance on cpgrams portal. (I had gone through this process for another similar org, several yrs back) Also, about the UAN, did you try on both epfo passbook portal, as well as epfo member login page? Usually one of the two website works. Even if it doesn’t work, your UAN must have been mentioned in one of your PF statement receipts. Taking that as evidence, you can file another grievance on cpgrams portal about wrong error being shown.
They did not send any such proofs..they only mailed that they have initiated the request
I have also faced many problems with my previous org regarding pf account. I couldn't transfer my money to my current org pf account due to my previous org had not entered my date of joining and date of exit in my pf account. I have also gone through the grievance portal and sent mails to pf authorities so that if they will push to my previous org they will update my info. But no use of following them nor my previous org was helping me. Finally I found some options to enter my details from the epf portal and my previous employer got the notification and they approved it. But still I need to transfer my money to my current account.
Last 2 lines I did not understand, can you please explain more?
I had trust in my prev org where they made the eps contributions but after transferring it was not getting relfected in epfo portal.
So when i raised grievances they told we can only see the service history not the eps amount collected. But after i get relieved from my service all the amount will be considered to calculate the pension amount.
Hope it helps.
What if we want to withdraw some amount as emergency?
File an RTI online. Explain the issue in detail with all the supportinf documents. It worked for me
Please raise concern with mail/call/personal visit...they will probably solve this
Check out finright
Take all the evidence n go to EPFO office once
I was facing similar issue while registering grievance with EPFO from their portal just give a try visiting grievance portal from mobile.Whenever I try to raise grievance from laptop/pc it gives me same error but somehow on mobile it works.You can give a try :)