Charged₹19685 for a ₹499 transaction by @SouthIndianBank. Bank refuses to share merchant details & demands payment despite fraud report.

2FA was only done for ₹499. Bank refuses to provide merchant details, closed my complaint without investigation, and continues to demand payment. Police closed case without contact. @RBI and cybercrime agencies keep redirecting responsibility. As an unemployed citizen fighting for my savings, I ask: Where does a common person turn when banks, regulators, and law enforcement all fail .I have complete documents