Career advice needed - mid-level confusion

Hi folks, looking for some perspective from people who’ve been through similar phases.

I have ~3+ years of experience in IT, currently working in a production-heavy role for a banking client. My work involves a mix of SQL-based data analysis, incident investigation, data validation, and some exposure to cloud/data platforms (Databricks notebooks, existing workflows).

I’m at a point where I don’t clearly fit into a “fresher” bucket anymore, but I also don’t feel fully aligned with pure support or long-term night-shift roles. I’m more inclined towards analytics / data-ops kind of work, preferably day-shift, where problem-solving and data analysis are central.

My confusion is mainly around how to position myself and what to prioritise next:

=> Is it better to consolidate analytics skills (SQL, projects) and switch roles directly?

=> Or does moving internally first make more sense?

=> For people who moved out of similar production/support-heavy roles — what helped you the most?

Not looking for shortcuts or hype, just honest experiences and guidance on what worked (or didn’t).

Thanks in advance 🙏