TCS
TCS
on
DerpyBagel
DerpyBagel
12mo
by

Can I format TCS laptop in home with clean OS it already have clean OS

In my tcs laptop we are running customer SOE and today i got a msg that a malware has been found in my machine. and now they are asking to go office and get it formatted with plane OS then they will reimage it with customer SOE virtual.. i work from home ( project approved) and live 500 km away from office.. now for only this 2 hr work i have to travel 20 hour up down...

Is there any option i can do reset by myself?? Or can i get reimbursement for expenses??

Please suggest.. thank you

12mo ago
QuirkyMarshmallow
QuirkyMarshmallow
12mo

Remote desktop ka naam suna hai? Raise the ticket and ask them to take remote control of your laptop and do the needful. Simple!

DerpyBagel
DerpyBagel
12mo

They have quarantined my laptop.. can't connect to any network

SparklyHamster
SparklyHamster
12mo

Wah kyaa baat hain... Aaj mujhe pata chala bina OS ke bhi remote desktop hota hai ....

Kahan then ab tak aap ?

CosmicMuffin
CosmicMuffin
12mo

Why do you want to do the job of the IS team and it's unethical you might lose your job

DerpyBagel
DerpyBagel
12mo

Yes you are correct.. just because of travelling i asking such things.. even they will not reimburse the expenses.. even though the malware came because of customer

CosmicMuffin
CosmicMuffin
12mo

If it's software related I don't think you will have to incur the expenses

SnoozyBoba
SnoozyBoba
12mo

Don't do anything from open market. It's against policy and you will be at high risk. AVOID. Go to office once and do it.

QuirkyNoodle
QuirkyNoodle
12mo

You can visit nearest branch.... don't try this at home. Even it won't work as it has BitLocker

DerpyBagel
DerpyBagel
12mo

Got it thanks.. going tomorrow

DizzyBiscuit
DizzyBiscuit
12mo

Bro there is no other option than getting it fixed through the IS team of your current work location and it is going to take a bit longer they should provide a temporary replacement for your asset along with remote software mandated by your client to work with...

DerpyBagel
DerpyBagel
12mo

Yaa going tomorrow

DizzyDonut
DizzyDonut
12mo

Rise a ticket n Go to IS team . Don't do it by urself otherwise they will suspend you .

DerpyBagel
DerpyBagel
12mo

Ok thank you

DancingPretzel
DancingPretzel
12mo

I recommend go to office and get it checked else what ever happens on your laptop is on you. You are saying malware so get help from IS team to get it checked and get it removed instead of going for formating the OS.

DerpyBagel
DerpyBagel
12mo

Ok thank you very much

SwirlyPotato
SwirlyPotato
12mo

Yes you can do any thing you can format and play games after that you can sell in market. Everything is possible in the dreams.

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