Trending @Wipro; Can anyone tell how can I unblock my access to mytransport app. As My access is blocked since September

Hi can anyone tell any way to unblock my access to mytransport app?? Since my access is blocked Since September so my manager is not having it in his worklist and the fmg team is saying that they can't unblock from their end I need to ask my manager. If the request is not showing in his worklist then how can he approve it. Is there any way I can get my cab booking unblocked??