CosmicTaco

Bengaluru drivers turn to Telegram, WhatsApp and zero-commission apps to beat Ola-Uber duopoly

CosmicTaco · 2024-07-11T16:45:38.853005+05:30

- Bengaluru's auto and taxi drivers are increasingly using Telegram, WhatsApp, and zero-commission apps to counter Ola and Uber's dominance. - These zero-commission apps, often backed by drivers' unions, are providing stiff competition, leading to longer wait times for users on traditional aggregator platforms. - Telegram and WhatsApp 'duty groups' help drivers share leads and coordinate trips, ensuring no commission fees and government-fixed fares for passengers. - Union-backed apps like Namma Yatri and Nagara Metered Auto are gaining traction, offering higher earnings and instant payments to drivers. - Ola and Uber are attempting to retain drivers through rewards programs, microloans, and potential shifts to subscription models. Source: Moneycontrol

Bengaluru's auto and taxi drivers are increasingly using Telegram, WhatsApp, and zero-commission apps to counter Ola and Uber's dominance.
These zero-commission apps, often backed by drivers' unions, are providing stiff competition, leading to longer wait times for users on traditional aggregator platforms.
Telegram and WhatsApp 'duty groups' help drivers share leads and coordinate trips, ensuring no commission fees and government-fixed fares for passengers.
Union-backed apps like Namma Yatri and Nagara Metered Auto are gaining traction, offering higher earnings and instant payments to drivers.
Ola and Uber are attempting to retain drivers through rewards programs, microloans, and potential shifts to subscription models.

Source: Moneycontrol