Amazon doesn't allow defective product returns anymore. Has it changed your usage?
Now we gotta contact the manufacturer for returns and replacement which is a big hassle.
Recently ordered an electronic device on emi which is defective, no options to get returns or replacement on Amazon. More headache than convenience.
I've started purchasing more offline because of this. Are you?
Vote with your wallet. Stop buying shit if they won't take any returns.
What sucks is i went for a different brand instead of the one i was going for simply because Amazon review rating was slightly higher
1k wasted most likely, definitely avoiding Amazon as much as possible from now on
On the flip side a lot of people were abusing amazons liberal return/replacement possibility. So the had to clamp down on the abuse/pass the liability on to someone else.
True, that's fair. But they built so many systems in place to fix that and reduce returns. Disappointing that they couldn't figure it out in the end
Have been a victim of it. Luckily it was a small value item. Since then, frequency of buying online has reduced. While ordering, I take into consideration, the chances of defective item.
Happening with me too kindly help. Amazon return pickup is being auto cancelled and not getting refund
I found some option in report problem with delivery to Amazon section to get a refund, thankfully got it done. Explore the options on desktop login maybe it helps.
What item did you buy?
USB hub for laptop, i only have two USB ports which is frustrating
I've also noticed this. Majority of the products have only 'replacement' option now. I'm hardly seeing 'return' option at all
