I bought a boat smartwatch from Amazon a month ago . There was a glitch in that watch , so I ordered replacement. ( But they said replacement is not available, we will refund you, get the product ready to return ) . Then the delivery boy came after 4-5 days of continuous call and took that watch and gone . First, they said , we will do enquiry about your order which took another 5 days . And suddenly after 5 days upon my call , they said " you sent a wrong item in return it is not watch , something else which we can't share . ( Means that delivery boy replaced my item in between) . I was shocked to hear . Seriously, your delivery boy didn't know what he was taking back to Amazon . ( And I tried to contact to that delivery person, mam said I can't share that info and not able to refund your money ). Means my money and item both gone. Even they are not afraid of consumer court . What to do grapiesss?
Bhai, Amazon ka dhanda customer satisfaction pe chalta hai. Unka delivery boy ne gadbad kiya, toh unko sudharna padega. Consumer court mein case daalo, dekho kaise line pe aate hain.
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