CosmicTaco
CosmicTaco

Airbnb's AI Ambitions: Early Steps in Customer Support

  • Airbnb plans to roll out AI tech, starting with customer support this summer, says CEO Brian Chesky.
  • Chesky believes AI can revolutionize travel but says it's too early for AI trip planning tools.
  • AI will eventually expand to search functions and act as a travel concierge, with future productivity gains expected.

Source: TechCrunch

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Misc19mo
by FluffyCupcakeProduct Manager

AI & customer support adventures😉

Few weeks ago, a pompous leader claimed they operationalised AI and fired humans.

Let’s see how AI is helping Cred customer here. A simple comment on Cred Garage campaign 😂

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